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Move every booking through one clear workflow

The point isn't forcing every operator into the same dispatch model, because honestly, no two fleets run identically. It's making the current state of every booking clear, and giving the right people the controls to move it forward without guesswork.

Core capabilities include instant and scheduled bookings through supported channels, automatic, manual, or mixed assignment, live visibility of booked and active rides, direct driver confirmation where it's needed, cancellation handling before acceptance (with live tracking once a driver's accepted), and daily, weekly, and monthly reporting filterable by branch and booking source.

  • Instant and scheduled bookings through supported channels.
  • Automatic, manual, or mixed assignment.
  • Live visibility of booked and active rides.
  • Direct driver confirmation where it's needed.
  • Cancellation handling before acceptance, with live tracking once a driver's accepted.
  • Daily, weekly, and monthly reporting filterable by branch and booking source.

Designed for dispatchers, useful for managers

Dispatch teams need speed. Management needs control and reporting. CabTaxi connects the operational workflow to the wider driver, branch, and reporting data, so the same platform genuinely supports both roles without forcing everyone to stare at the same screen.

Frequently asked questions

Direct answers to the questions operators ask most often about booking & dispatch.

Can CabTaxi handle advance bookings?

Yes, scheduled journeys stay visible for dispatch planning ahead of time.

Does every booking need auto-dispatch?

No, automatic, manual, or a mix, whichever suits the business.

Can dispatchers see active journeys?

Yes, live operational visibility is built into the operator environment.

Related pages

See CabTaxi using your own workflow

Show us how bookings enter your business and how your dispatchers assign work. We will demonstrate the equivalent CabTaxi workflow rather than a generic feature list.

Email office@cabtaxi.co.uk or call 01293 974097.